Average Reviews:
(More customer reviews)I have installed / rebuilt many faucets over the years. When the handle broke on a 10yr old American Standard my wife replaced it with this.
I gave this one star because this is the epitome of a poorly engineered 'name brand high dollar' product.
To me true quality withstands the test of time and have a substantial service life.
At first glance the quality seemed pretty nice, substantial heft from a lot of brass, heavy chrome plating, smooth action.
Then came the install...different than anything I've seen. A single (steel) 9/16-ish nut presses against a steel 'cup', 'securing' the faucet assembly to the sink. I emphasize steel because most grade schoolers know steel rusts around water and in time this will be a nightmare to whoever has to remove it! (I coated everything with Vasoline to slow oxidation). To make install harder, this nut is nested between the hot/cold water connections. Moen provides a plastic 'tool' to reach and tighten it. When I tightened the nut to the tool broke. I struggled w/a basin wrench to tighten such that the asy wouldn't turn.
I had removed a a Moen several months later for my sister-in-law and sure enough the 'steel nut' approach was a NIGHTMARE!!! I ended up chopping / hacking until I got it free (thank goodness it not a cast iron sink!)
1yr later the faucet started to drip. I could not remove the stem so I had to buy a $13 'Moen Stem Removal' tool. Instead of being able to buy a rebuild kit I had to buy the whole $14 stem! (In all fairness this is an OK price for a OE stem but it is mostly plastic)
This is 1/3 the price of the faucet!
In my ignorance I removed the spout to see how to remove stem. The O-rings in the faucet mysteriously stretched and not longer seal - I hope I can buy them!!! (these were not removed from their grooves so I couldn't have stretched them)
Needless to say - We've sworn to STAY AWAY FROM MOEN!!"
Click Here to see more reviews about: Moen 7423 Chateau Chrome One-Handle Low Arc Kitchen Faucet (Not CA / VT Compliant)
Product can not ship to California, Vermont, and outside United States. Moen 7423 Chateau Single Handle Kitchen Faucet, ChromeMoen - Chateau SeriesMoen 7423 Chateau Single Handle Kitchen Faucet, Chrome Specifications:;Lever Handle;9 1/2" Spout Reach;1 Hole Application;8 1/2" Supplies;1/2" IPS Connections
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