Average Reviews:
(More customer reviews)This is a nice faucet, while it last. I had it for about 5 years, the stainless steel version, it was getting harder to make it pivot and one day it stopped pivoting completely. Big crumbles of rust were falling under the sink that made me thought it was the mounting bracket that was rotting since it was covered with rust.
It wasn't it was the bearing washer inside the faucet, it rusted away in crumbles, so the faucet stopped pivoting.
There shouldn't be a problem, after all it is a pricey MOEN faucet right?
Well here is where MOEN show what they are. I wrote them asking for the part because I wasn't able to see it in the parts explode view they have in their web site. I got the answer the next day and it got me astonished:
"The part you described in your email is referred to as a bearing washer bracket and this part is crucial to the faucet's ability to swivel side to side. Unfortunately this part is not available for purchase as an individual part; it is only available when a full faucet is purchased."
Now I have a faucet that is in good shape except for the "bearing washer" and since they don't sell it I have to buy a new faucet. Moreover, the piece in question rusted away in crumbles!!! this means that they are using inferior materials in a faucet that with no doubt's will be in a humid environment.
I could have a bad product but at least I should be able to purchase the parts to repair it instead of having to but a new faucet.
Click Here to see more reviews about: Moen 7560C Extensa Chrome One-Handle Low Arc Pullout Kitchen Faucet (Not CA / VT Compliant)
This feature-rich, functional Extensa faucet offers smooth fingertip control, a low-profile aerator, and easy single-bolt installation.This feature-rich, functional Chateau faucet offers smooth fingertip control, a low-profile aera
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